Despite an estimated 400 such deaths in England a year, charity claims regulator has looked at only two since 2015

On a summer’s day in 2015, Joshua Jones put on his suit and headed to his gleaming office block overlooking the Thames in London.

It was the trainee accountant’s day off, but he was in turmoil after gambling away most of his monthly pay and an annual bonus. He told a friend he needed to “pop into the office”. He took the lift to the top floor of the block in the early evening and jumped to his death. He was 23.

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