I’ve been tasked with finding a CRM for a small family business I work at. Are CRMs usually so expensive?

I want to set task reminders, integrate text & email with our store phone and email, and integrate forms from on our website. We’re not an e-commerce store and we move leads through stages by directly interacting with each and every one of our potential customers.

So far, I’ve found that Zoho CRM meets our needs best but costs close to a thousand dollars. Is this the reality of the situation, or is there another method to do what we want to do in a cheaper way?

Thank you in advance for your thoughts and insights.

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