I’ve been a Salesforce user for years and honestly it’s just not as snappy or intuitive as I’d prefer and I’m looking for something new. We’re a small team and basically live in Outlook. What I’d like in a CRM:

Automatic Outlook integration (very important) LinkedIn integration Deal tracking and reporting for the types of projects we do Customization for example I’d like to track what clients got what gifts, prizes, etc. iOS app Zoominfo integration to update contact information… this would be a nice to have

What got me thinking is I saw Folk.app and it looked great but I don’t believe it has the deal tracking that I have to have.

Thank you all for your input!